Solution
Smart Kustomer is a platform for analysis and keeping track of energy, water, and gas consumption. It organizes the knowledge and data generated by residences, industry, and market metering.
It provides compiled results from submetering put at chosen equipment at desired locations via electronic sensors and meters (smart plugs or IoT appliances).
Solution for consumer engagement in smart grids or IoT environments
This solution supports the distributors in their smart grid projects and deployment.
It can also be applied in controlling the energy efficiency in houses, buildings, condominiums, and industry, joining energy points’ control meters, as well as water and gas.
It sustains and organizes the M&V operations (Metering and Verification) in houses and buildings Energy Efficiency Programs.
It also supplies Smart Cities IoT environments and their smart projects control.
The tool Smart Kustomer enhances the utilities’ smart grids by processing the information collected by meters.
It reports the data in simple comprehension formats for the client and in structured formats for the companies’ analysis – aggregating analytic possibilities throughout the process.
Smart Grid + Relationships
Smart Kustomer presents the client’s qualification and quantification of consumption behavior, enabling the impact of consumption reduction actions evaluation and/or usage awareness actions carried out by utilities, or smart cities projects.
It supports awareness action planning and possibilities for new products and service offerings by the companies or cities.
The intelligence for Energy and Service Usage
The solution is composed of structured features allowing the Energy Efficiency and service usage audition, management, and visualization:
Customer Experience and Engagement
All the stakeholders must be involved and organized to build or update the energy grid aspects of quality, availability, infrastructure, standardization, interoperability, reliability, and sustainability. Awareness of usage/demand, gains, and comprehension of the clients must also be sought suitably.
The courage of changing the customer relationship begins with the proposal of smart metering and smart city programs and the specific services information. The first challenge is measuring and sending the information to be processed and making them available for managers with appropriate customer motivation and groups of usage segmentation possibilities.
From the utility point of view, the product sorts the data generated by the consumer periodically instead of a single monthly information just for bills or generic reports. It maps the active energy, reactive energy, current, phases, interruptions and violation information, etc.
